24/7 Customer Support
We're Here to Help You Every Step of the Way
How to Reach Us
Live Chat
Get instant help with our 24/7 live chat support. Our expert team is always ready to assist you with any questions or concerns.
Availability: 24/7
Response Time: Under 2 minutes
Languages: English, Hindi, Tamil, Telugu, Bengali
Email Support
Send us a detailed message and we'll get back to you with a comprehensive response within 24 hours.
Email: [email protected]
Response Time: Within 24 hours
Best For: Detailed inquiries, account issues
Phone Support
Speak directly with our support team for immediate assistance with urgent matters or complex issues.
Phone: +91-XXX-XXX-XXXX
Hours: 24/7
Languages: English, Hindi
Frequently Asked Questions
Account & Registration
How do I create an account?
Creating an account is simple. Click the "Register" button, fill in your details, verify your email, and you're ready to start playing. The entire process takes less than 2 minutes.
What documents do I need for verification?
You'll need a government-issued photo ID (Aadhaar, PAN, or Passport) and proof of address (utility bill or bank statement) not older than 3 months.
Deposits & Withdrawals
What payment methods do you accept?
We accept UPI, Net Banking, Credit/Debit cards, and popular e-wallets like Paytm and PhonePe. All transactions are processed securely and quickly.
How long do withdrawals take?
Most withdrawals are processed within 24 hours. UPI withdrawals are typically instant, while bank transfers may take 1-3 business days depending on your bank.
Gaming & Bonuses
Are the games fair?
Yes, all our games use certified Random Number Generators (RNG) and are regularly audited by independent testing agencies to ensure fair play and random outcomes.
How do I claim my welcome bonus?
Your welcome bonus is automatically credited to your account after your first deposit. Make sure to check the bonus terms and wagering requirements before playing.
Common Support Topics
Account Issues
- Password reset and account recovery
- Email verification problems
- Account suspension and reactivation
- Profile updates and information changes
Payment Support
- Deposit and withdrawal assistance
- Payment method verification
- Transaction history and statements
- Refund and chargeback issues
Technical Support
- Website and app troubleshooting
- Game loading and performance issues
- Browser compatibility problems
- Mobile app support
Gaming Support
- Game rules and instructions
- Bonus terms and wagering requirements
- Responsible gaming tools
- Game fairness and RTP information
Our Response Times
Live Chat
Under 2 minutes
Available 24/7 for immediate assistance with most issues
Email Support
Within 24 hours
Detailed responses to complex inquiries and account matters
Phone Support
Immediate
Direct conversation for urgent matters and complex issues